Last reviewed by James from the University of Exeter Design Studio: Thursday 10th November 2022.

Whilst all reasonable efforts have been made to ensure the accuracy of content, no responsibility can be taken for any error or omission.

We take your privacy seriously and committed to preserving the privacy of all visitors to our website. Any information you provide is solely to enable us to process your enquiry and provide a high level of service.

Information that we collect from you

• We may collect and/or use information about you from messages you post via the website and e-mails or letters you send to us.
• By registering or inputting your details on this website, you consent to the collection, use and transfer of your information.
• Your information will NOT be shown, sold to or used by Third Parties.
• We use Google Analytics (GA4) for statistics. Google Analytics collect anonymous information about your visit. This helps both us and the website designer understand more about your visit. Please see below about Analytical Tracking Cookies below for more information.
• Our site uses cookies to help give you a better experience. By continuing to use our site you consent to the use of cookies as set out in this privacy policy. We strive to use functional cookies only (ie. essential to make the our website work, like a member only login area, using embedded media from media delivery services like YouTube, or anonymous statistics). If we have the option to turn off or minimise use of cookies (especially for our embedded media), without doubt, we will. We aim to use as little cookies as possible in our user experience.

Cookies

• We do or may use cookies on our website to enhance your user experience with us. A cookie is a text file which contains information relating to your web journey and behaviour. It is stored in your web browser to enable us to personalise your experience next time you visit our website.
• Cookies are extremely useful as they can quicken up the web journey for you and can also allow a website to recognise a user’s device, if needs be.
• Listed below, is an outline of the cookies used on our website. If you would like any further information about cookies, please click here.

Necessary cookies to allow your customer journey

Some cookies are essential to your web journey to enable to you to access secure parts of the website, this would include making an online booking, taking an e-payment or an online enquiry. Without cookies, you would be unable to do these tasks online. Our website may not currently use these necessary cookies, but your browser may alert you it is: please see Analytical Tracking Cookies below.

Analytical Tracking Cookies to allow us to improve your experience

Our tracking cookies collect information anonymously about how you browse and use our website, what pages you visit, how you entered the site and where you left it. This data is anonymous and not specific to you. Tracking your visit in such a way helps us to make improvements to the web experience we offer by identifying pages where more visitors may be exiting the website, or where visitors may be struggling to find necessary information. If your IP is set to visible, it will show which country you are visiting from. You may have an option in your web browser such as “do not track” or similar if you do not wish to be tracked. You are, of course, more than welcome to do this then you are not visible to even Google Analytics. See Managing Your Cookies below for more information.

Cookies that YouTube or other embedded media use

We may use embedded media on our website, for example: YouTube videos. These are embedded media but may use external cookies from these companies. Some of these cookies, whilst classed as “analytical”, may also be as “advertisement” cookies. The cookies used may be telling the system which YouTube player to use for your device – ie. the old interface or the new interface. Another cookie may register a “count” to the plays of the video back on YouTube.

If we have the option to turn off or minimise use of cookies for our embedded media, without doubt, we will. We strive to use as little cookies as possible in our user experience, but some options available to us, like embedding YouTube videos, may be unavoidable if we wish to use such useful features on our site.

WordPress

WordPress may use cookies for selected plugins. We routinely check for this and will state here if needed if we use a cookie driven plugin (ie. Member area).

Managing your cookies

You will be able to use the Help menu bar on most browsers to get information on how to block or prevent cookies. This will give you information on how to disable cookies altogether, however, we strongly recommend that you leave your cookies enabled, so that we can continue to help evolve websites and your user experience.

We recommend a web browser like Brave or Firefox if you do not wish to be tracked by cookies.

Changes to this page

• Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification.

Stock images

• We use free or paid-for stock images on our website. If needed, we will credit the photographer/company. If your photo is used and you wish to be credited, please do not hesitate to let us know.

Contact

• If you have any further questions around the information on this page, please email us.